Medallias next-generation iOS app is now available! Note that only individuals in companies that have specifically activated Medallia Mobile 2 access will be able to log in.
If youre a Medallia user who would like access to the app, please email us at [email protected] and well work with your company to get you up and running soon!
Medallia Mobile 2 is the ultimate tool for closing the loop with customers. Using a simple, clean and purpose-driven interface, you can:
-Review responses and alert activity
-Filter responses by search term, organizational level, alert type / status, time period, and customer segment
-Reply by email (with the starter template)
-Forward responses by email to colleagues
-Call back customers and record call results
-Close/reopen alerts
-Leave a note for colleagues to read
About Medallia:
Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.
Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.